Notification

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We cannot load your products because the feed URL could not be found.

Please check if the feed URL in your dashboard is correct and still active.

If you have a new or updated feed URL, please send it to [email protected] so we can update it on our side.

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What does this mean?

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Bigshopper cannot find the product feed URL that is currently configured for your account. This usually means that the feed URL has changed, been removed, or is no longer available.

How to fix it

1. In the left-side menu, go to Settings > Feeds and verify that the configured feed URL is correct and still active.
2. Open the URL in your browser and verify that it is still accessible.
3. If your feed URL has changed, copy the new URL and send it to [email protected].

Once we receive the correct feed URL, we can update the configuration and restart the product import.

Need help?

If you're unsure where to find your new feed URL, contact your website administrator, developer, or feed provider. They can help you locate the correct product feed and ensure it remains available for Bigshopper.

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