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We cannot load your products because access to your feed is blocked. This is often caused by missing permissions or blocked access.
Please check if our worker BigshopperFeedParser1.0 is allowed to access your product feed. You may need help from your website or hosting provider.
Once this is done, let us know via [email protected] so we can retry.
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<aside> 💡
Bigshopper can currently not access your product feed because the server hosting the feed is blocking our requests. This is usually caused by a firewall, security plugin, CDN, hosting provider settings, or IP restrictions.
How to fix it
Contact your website administrator, developer, or hosting provider.
Ask them to allow access for our feed crawler:
User-Agent: BigshopperFeedParser1.0
Once access has been granted, contact us via [email protected] so we can retry importing your products.
Need help?
If you're unsure who manages your website or hosting, simply forward this message to your technical contact. They should be able to identify and remove the restriction.
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